3.6 Preserve the integrity of the platform. They must not include content, materials or codes containing viruses, Trojans, work, time bomb, cancelbot or other computer programming routines in the platform designed to damage, alter, intercept or expropriate the system, data or personal data. You agree not to re-disable, disable, disable, incriminate or otherwise affect the accessibility of the platform, the services we provide to you under an agreement or system, or to compromise the proper functioning of the platform, manipulation, reverse engineering or reprogramming, without restriction, to disable, incriminate or otherwise. “system,” hardware, software and telecommunications connections, or their parts, which are used from time to time for supply, support, access and/or any other reference to the platform; 8.1 Other agreements. This platform agreement does not replace or replace other consents that you have given us beforehand or separately with respect to your access or use of the Platform, and your consent to this platform agreement is in addition to all other rights we have with respect to your access or use of the platform. Toptal, LLC (“Toptal” or “we”) provides a network (“network”) of independent contractors who offer software engineering or other professional services (each a “talent” and the services they provide, the “talent services”). The “platform” includes a) Toptal`s website in www.toptal.com (the “site”), b) Toptal`s technology platform for finding and connecting talent to the people they need and who are offered by or via toptal (the “platform”), and (c) all software, data, reports, texts, images, sounds, videos and content made available by one of the (sets) above. Any new features that will be added or extended to the platform will also be subject to the customer platform access agreement (“CPAA”). Matching Services includes the use of all the features, features and content of the platform that allow customers to identify, verify, contact and take other steps to engage talent, as well as Toptal`s work in helping talent (“you” or “customer”) in identifying, verifying, making contact and taking actions to engage talent. Matching services do not contain talented work. As a simple reference, the website, network, platform, identities or descriptions of talent services, correspondence services, other content, Toptal proprietary information and all other CPAA Toptal products or services are jointly referred to as “Toptal-Characteristics.” Toptal properties include all of these elements as a whole, as well as individual elements and parts of those elements.
Nothing in this CPAA requires: (1) You hire a certain talent for each job, (2) Toptal to provide you or any client with matching services, or (3) Toptal to identify talent for your specific needs. 7.2 Support. Aumni offers the customer e-mail support from 9 a.m. to 5 p.m. Mountain Standard Time, Monday to Friday, business days. Aumni makes reasonable economic efforts to respond to requests for assistance within one working day and will process these requests for assistance (internal and external) in an economically appropriate manner. The support includes, without restriction, the functionality of the system, the provision of instructions on usage and workflow, as well as the identification and escalation of problems that Aumni prioritizes at its sole discretion on the basis of severity, scope and impact. Aumni can offer personalized training, implementation and adoption programs for an additional fee.
Aumni is not required to provide custom code development, API scripts or contract engineering services for the customer.